Electronic HP Care Pack Priority Management Service
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.
| General Information | |
|---|---|
| Category | Computer hardware maintenance & support |
| Description | Electronic HP Care Pack Priority Management Service - Technical support - phone consulting (for desktops) - 3 years - 9x5 - response time: next available agent - 5000+ seats |
| Manufacturer | HP, Inc. |
| MSRP | €81.00 |
| UNSPSC | 81112300 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Technical support |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Desktops |
| Full Contract Period | 3 years |
| Pricing Type | 5000+ seats |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Phone consulting |
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- Technical support
- phone consulting (for desktops)
- 3 years
- 9x5
- response time: next available agent
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