Electronic HP Care Pack Priority Access Service
HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.
| General Information | |
|---|---|
| Category | PC or workstation or notebook maint |
| Description | Electronic HP Care Pack Priority Access Service - Technical support - phone consulting (for desktops) - 5 years - 9x5 - response time: next available agent - 250+ seats |
| Manufacturer | HP, Inc. |
| MSRP | €64.00 |
| UNSPSC | 81112307 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Technical support |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Desktops |
| Full Contract Period | 5 years |
| Pricing Type | 250+ seats |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Phone consulting |
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- Technical support
- phone consulting (for desktops)
- 5 years
- 9x5
- response time: next available agent
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