Electronic HP Care Pack Priority Access Plus Service
HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack Priority Access Plus Service - Technical support - phone consulting (for desktops) - 2 years - 9x5 - response time: next available agent - 1000+ seats |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Technical support |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Desktops |
| Full Contract Period | 2 years |
| Pricing Type | 1000+ seats |
| Response Time | Next available agent |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Phone consulting |
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- Technical support
- phone consulting (for desktops)
- 2 years
- 9x5
- response time: next available agent
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