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Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention

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SKU

UB0H5E

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Details

Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return JTFpping costs. When dealing with defective storage media, you maintain control of your sensitive data.

Specifications

General Information
Category	PC or workstation or notebook maint
Description	Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention - Extended service agreement - parts and labor (for 3/3/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 7 days - for Elite x2; EliteBook x360; Workstation Z2 G4; ZBook 14u G6, 15 G6, 15u G6, 17 G6
Manufacturer	HP, Inc.
UNSPSC	81112307
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	Victus by HP Laptop 15-fb0000ca HP Elite x2 1013 G3, G4, G8 HP Elite x360 1040 G10 Notebook, 1040 G9 Notebook HP EliteBook 1030 G1 Notebook, 1040 G10 Notebook, 1040 G4 Notebook, 1040 G9 Notebook, 1050 G1 Notebook HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook HP ZBook 14u G5 Mobile Workstation, 15 G6 Mobile Workstation, 15u G6 Mobile Workstation, 17 G5 Mobile Workstation, Studio G5 Mobile Workstation
Details
Service & Support	Extended service agreement - parts and labor - 5 years - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Defective media retention
General
Class of Equipment	Notebooks
Covered Configurations	3/3/0 warranty
Full Contract Period	5 years
Location	Pick-up and return
Repair Time	7 days
Return JTFpment	At manufacturer expense
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor