Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention and Accidental Damage Protection G2

Availability: In stock
SKU
U09K6E
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Pickup and Return Service with Accidental Damage Protection and Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data. Plus, accidental damage protection covers spills, drops, falls and more.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Pick-Up and Return Service with Defective Media Retention and Accidental Damage Protection G2 - Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 17 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years
  • Accidental damage coverage - 4 years
  • Defective media retention - 4 years
General
Class of EquipmentNotebooks
Covered Configurations3/3/0 warranty
Full Contract Period4 years
LocationPick-up and return
Repair Time3-7 business days
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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