Electronic HP Care Pack Pick-Up and Return Service

Availability: In stock
SKU
UC8Z6E
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Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return JTFpping costs.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor (for notebooks) - 4 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Elite c1030, c640 G3, c645 G2; Pro c640
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite c1030 Chromebook, c1030 Chromebook Enterprise, c640 G3 Chromebook, c640 G3 Chromebook Enterprise, c645 G2 Chromebook, c645 G2 Chromebook Enterprise
  • HP Pro c640 Chromebook Enterprise
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years
General
Class of EquipmentNotebooks
Covered Configurations3/3/0 warranty
Full Contract Period4 years
LocationPick-up and return
Repair Time3-7 business days
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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