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Electronic HP Care Pack Pick-Up and Return Service

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SKU

U9DQ9E

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Details

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return JTFpping costs.

Specifications

General Information
Category	PC or workstation or notebook maint
Description	Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for Chromebook 11 G9, 11A G8, 11MK G9, 14 G7; Chromebook Enterprise 14A G5; Chromebook x360
Manufacturer	HP, Inc.
UNSPSC	81112307
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Chromebook 11 G9 Education Edition, 11A G8 Education Edition, 14 G7, 14A G5 HP Chromebook Enterprise 14 G7 HP Chromebook x360 11 G1 Education Edition, 11 G3 Education Edition, 11 G4 Education Edition HP Stream Pro Laptop 11 G5
Details
Service & Support	Extended service agreement - parts and labor - 5 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years
General
Class of Equipment	Notebooks
Full Contract Period	5 years
Location	Pick-up and return
Repair Time	3-7 business days
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor