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Electronic HP Care Pack Pick-Up and Return Service

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Availability: In stock

SKU

U23JYE

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Details

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Pick-Up and Return Service - Extended service agreement - parts and labor (for 1/1/x warranty) - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ProBook x360 11 G7
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Fortis 11 G9 Q Chromebook, 14 G10 Chromebook, 14 G10 Chromebook Enterprise HP Fortis x360 11 G3 J Chromebook HP Pro x360 Fortis 11 G10 Notebook, Fortis 11 G9 Notebook, Fortis G11 Notebook HP ProBook Fortis 14 G10 Notebook, Fortis 14 G9 Notebook
Details
Service & Support	Extended service agreement - parts and labor - 5 years - pick-up and return - repair time: 3-7 business days - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years
General
Class of Equipment	Notebooks
Covered Configurations	1/1/x warranty
Full Contract Period	5 years
Location	Pick-up and return
Repair Time	3-7 business days
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor