Electronic HP Care Pack Onsite Support with Predictive Detection Alerts

Availability: In stock

SKU

UE9J5E

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Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support with Predictive Detection Alerts - Extended service agreement - parts and labor (for POS equipment) - 3 years - on-site - 9x5 - response time: NBD - for Engage Flex Mini G2 Retail System; Engage One Pro G2
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Engage Flex Mini G2 Retail System HP Engage One Pro G2
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years
General
Class of Equipment	POS equipment
Covered Configurations	Retail point of sale
Full Contract Period	3 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor