Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention

Availability: In stock
SKU
UE9P7E
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for ZBook 8; ZBook Fury 16 G1i, G1i; ZBook Power 16 G11; ZBook Ultra G1a; ZBook X G1i, G2i
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ZBook Power G11 A Mobile Workstation, Power G11 Mobile Workstation, Studio G11 Mobile Workstation
  • HP ZBook 8 16 G1i Notebook AI, G1ah Mobile Workstation, G1ak Mobile Workstation, G1as Mobile Workstation, G1i Mobile Workstation, G2a Mobile Workstation, G2i Mobile Workstation
  • HP ZBook Firefly 14 G11 A Mobile Workstation, 14 G11 Mobile Workstation, 16 G11 Mobile Workstation
  • HP ZBook Fury 16 G11 Mobile Workstation, 16 G1i Mobile Workstation, G1i Mobile Workstation
  • HP ZBook Power 16 G11 A Mobile Workstation, 16 G11 Mobile Workstation
  • HP ZBook Ultra G1a Mobile Workstation
  • HP ZBook X G1i Mobile Workstation, G2i Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years - availability: 9 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 4 years
  • Predictive detection alerts - 4 years
  • Preferred access - 4 years
  • Defective media retention - 4 years
General
Class of EquipmentNotebooks
Covered ConfigurationsMobile workstations
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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