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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Accidental Damage Protection

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SKU

UG5D8E

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Details

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Accidental Damage Protection - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for Elite 6 G2i; EliteBook 630 G11, 640 G11, 645 G11, 660 G11, 665 G11; EliteBook 6
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Elite 6 G2i Chromebook Plus HP EliteBook 630 G11 Notebook, 640 G11 Notebook, 645 G11 Notebook, 660 G11 Notebook, 665 G11 Notebook HP EliteBook 6 G1a Notebook AI, G1a Notebook Next Gen AI, G1ah Notebook, G1i Notebook AI, G1iR Notebook, G1iR Notebook Next Gen AI, G1q Notebook Next Gen AI, G2a Notebook, G2a Notebook AI, G2a Notebook Next Gen AI, G2ah Notebook, G2i Notebook AI, G2i Notebook Next Gen AI, G2iR Notebook Next Gen AI, G2q Notebook Next Gen AI
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 4 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 4 years Predictive detection alerts - 4 years Preferred access - 4 years Accidental damage coverage - 4 years
General
Class of Equipment	Notebooks
Full Contract Period	4 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor