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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Accidental Damage Protection and Defective Media Retention

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SKU

UG5S9E

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Details

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support with Predictive Detection Alerts, Preferred Access, Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 83X G11, 84X G11, 86X G11; EliteBook 8; 8 Flip
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Elite x360 830 G11 Notebook HP EliteBook 830 G11 Notebook, 835 G11 Notebook, 840 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook HP EliteBook 8 G1a Notebook, G1a Notebook AI, G1a Notebook Next Gen AI, G1i Notebook AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI HP EliteBook 8 Flip G1i Notebook AI, G2i Notebook Next Gen AI
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Preferred access - 5 years Accidental damage coverage - 5 years Defective media retention - 5 years
General
Class of Equipment	Notebooks
Full Contract Period	5 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor

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