Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access

Availability: In stock
SKU
UJ0H6E
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access - Extended service agreement - parts and labor (for desktops) - 4 years - on-site - 9x5 - response time: NBD - for ProDesk 4 G1i, 4 G1i AI; ProStudio 4 G1i AI, G1i AI PC
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ProDesk 4 G1i, 4 G1i AI
  • HP ProStudio 4 G1i AI, G1i AI PC
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years - availability: 9 hours a day / Monday-Friday
  • Product info support - web knowledge base access - 4 years
  • Predictive detection alerts - 4 years
  • Preferred access - 4 years
General
Class of EquipmentDesktops
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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