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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access Post Warranty

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SKU

UG8V9PE

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Details

Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Preferred Access Post Warranty - Extended service agreement - parts and labor (for notebooks) - 1 year - on-site - 9x5 - response time: NBD - for Chromebook G1m; Fortis 11 G1i, Flip 11 G1m, Flip 11 G1mi, Flip G1i, Flip G1m, G1i, G1m
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Chromebook G1m HP Fortis 11 G10 Chromebook, 11 G1i Chromebook, 11 G1i Chromebook Enterprise, 11 G1m Chromebook, 14 G11 Chromebook, 14 G1i Chromebook, 14 G1i Chromebook Enterprise, Flip 11 G1 I Chromebook, Flip 11 G1i Chromebook Enterprise, Flip 11 G1i Notebook, Flip 11 G1m Chromebook, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook HP Fortis x360 11 G5 Chromebook
Details
Service & Support	Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 1 year Predictive detection alerts - 1 year Preferred access - 1 year
General
Class of Equipment	Notebooks
Full Contract Period	1 year
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor