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Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection

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SKU

UG8W2E

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Details

Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support with Predictive Detection Alerts and Accidental Damage Protection - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for Chromebook G1m; Fortis 11 G1i, Flip 11 G1m, Flip 11 G1mi, Flip G1i, Flip G1m, G1i, G1m
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Chromebook G1m HP Fortis 11 G1i Chromebook, 11 G1i Chromebook Enterprise, 11 G1m Chromebook, 14 G1i Chromebook, 14 G1i Chromebook Enterprise, Flip 11 G1 I Chromebook, Flip 11 G1i Chromebook Enterprise, Flip 11 G1i Notebook, Flip 11 G1m Chromebook, Flip 11 G1mi Chromebook, Flip G1i Chromebook, Flip G1m Chromebook, G1i Chromebook, G1m Chromebook
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 5 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 5 years Predictive detection alerts - 5 years Accidental damage coverage - 5 years
General
Class of Equipment	Notebooks
Full Contract Period	5 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor