Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR

Availability: In stock

SKU

UH9Z5E

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Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR - Extended service agreement - parts and labor (for desktops) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 8; EliteStudio 8
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC HP EliteStudio 8 G1i AI
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday Product info support - web knowledge base access - 3 years Predictive detection alerts - 3 years Defective media retention - 3 years
General
Class of Equipment	Desktops
Full Contract Period	3 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor