Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV

Availability: In stock
SKU
U85VSE
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support w/Predictive Detection Alerts/DMR/TRV - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - response time: NBD - for OMEN MAX by HP Laptop 16; EliteBook X G2a, G2i, G2q; EliteBook X Flip G2i
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • OMEN MAX by HP Laptop 16-ah0006TX, 16-ah0010ca, 16-ah0050ca
  • HP Elite x360 1040 G11 Notebook
  • HP EliteBook 1040 G11 Notebook
  • HP EliteBook Ultra 14 G1q Notebook AI, 14 G1q8 Notebook AI, G1i Notebook Next Gen AI
  • HP EliteBook X G1a Notebook Next Gen AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI, G2q Notebook Next Gen AI
  • HP EliteBook X Flip G1i Notebook Next Gen AI, G2i Notebook Next Gen AI
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 4 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 4 years
  • Product info support - web knowledge base access - 4 years
  • New releases update - 4 years
  • Defective media retention - 4 years
  • Telemetry - 4 years
General
Class of EquipmentNotebooks
Full Contract Period4 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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