Electronic HP Care Pack Onsite Solution Support with DMR/Peripherals

Availability: In stock

SKU

UG9N9E

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Depend on HP to troubleshoot PC issues with remote support and convenient onsite repairs. Optional device insights help HP quickly remediate issues.

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Onsite Solution Support with DMR/Peripherals - Extended service agreement - parts and labor (for desktops) - 3 years - on-site - 9x5 - response time: NBD - for EliteDesk 8; EliteStudio 8
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP EliteDesk 8 G1a, G1a Next Gen AI, G1a Next Gen AI PC, G1i, G1i AI, G2a Next Gen AI PC, G2i Next Gen AI PC HP EliteStudio 8 G1i AI
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Defective media retention - 3 years
General
Class of Equipment	Desktops
Full Contract Period	3 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor