Electronic HP Care Pack Offsite Support with Defective Media Retention
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack Offsite Support with Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 4 years - pick-up and return - 9x5 - response time: NBD - for Pavilion Plus Laptop 16; Workstation Z8; ZBook 8; ZBook Fury G1i; ZBook X G2i |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
|
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Notebooks |
| Covered Configurations | Mobile workstation |
| Full Contract Period | 4 years |
| Location | Pick-up and return |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
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