Electronic HP Care Pack Offsite Support with Accidental Damage Protection

Availability: In stock
SKU
U85QKE
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Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with offsite support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Offsite Support with Accidental Damage Protection - Extended service agreement - parts and labor (for notebooks) - 4 years - pick-up and return - 9x5 - response time: NBD - for ZBook Power G11; ZBook 8; ZBook Fury G1i; ZBook Power 16 G11; ZBook X G2i
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP ZBook Power G11 A Mobile Workstation
  • HP ZBook 8 G1ah Mobile Workstation, G1ak Mobile Workstation, G2a Mobile Workstation, G2i Mobile Workstation
  • HP ZBook Firefly 14 G11 A Mobile Workstation, 16 G11 Mobile Workstation
  • HP ZBook Fury G1i Mobile Workstation
  • HP ZBook Power 16 G11 Mobile Workstation
  • HP ZBook X G2i Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - pick-up and return - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 4 years
  • Accidental damage coverage - 4 years
General
Class of EquipmentNotebooks
Covered ConfigurationsMobile workstation
Full Contract Period4 years
LocationPick-up and return
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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