Electronic HP Care Pack Offsite Bundled Hardware Support
Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack Offsite Bundled Hardware Support - Extended service agreement - parts and labor (for notebooks) - 3 years - carry-in - 9x5 - repair time: 3-7 business days |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Notebooks |
| Full Contract Period | 3 years |
| Location | Carry-in |
| Repair Time | 3-7 business days |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
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