Electronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention

Availability: In stock
SKU
U53XHE
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When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support with Defective Media Retention. With high-quality remote assistance or convenient onsite support, help is there when you need it-so you can get back to work. DMR will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for HP 470 G10; Pro x360; ProBook 44X G10, 44X G8, 44X G9, 450 G8, 45X G10, 45X G9, 470 G10
ManufacturerHP, Inc.
MSRP€227.00
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 470 G10 Notebook, 470 G8 Notebook, 470 G9 Notebook
  • HP Pro x360 435 G10 Notebook, 435 G9 Notebook
  • HP ProBook 430 G8 Notebook, 440 G10 Notebook, 440 G8 Notebook, 440 G9 Notebook, 445 G10 Notebook, 445 G8 Notebook, 445 G9 Notebook, 450 G10 Notebook, 450 G8 Notebook, 450 G9 Notebook, 455 G10 Notebook, 455 G9 Notebook, 470 G10 Notebook
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Defective media retention - 5 years
General
Class of EquipmentNotebooks
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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