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Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection

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SKU

UL593E

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Details

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it-so you can get back to work. ADP will be available but will only extend to covering the base computer of the solution and will not extend to any of the peripherals. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Support coverage for your entire POS solution: Enjoy peace of mind knowing you have access to our knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
Help is on the line—or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don’t worry—accidental damage protection covers spills, drops, falls and more.
We’ll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week..

Specifications

General Information
Category	Point of sale h/w maint and support svc
Description	Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for Engage Pole Display; Engage Go Fixed Mount, Tilt Mount; Engage One Pro; EngageGo iSMP4
Manufacturer	HP, Inc.
UNSPSC	81112308
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP rp5700 Long Lifecycle, rp5800 Retail System HP EliteOne 800 G1, 800 G1 Retail System HP ElitePOS G1 Retail System 141 HP Engage Go 10 Mobile System, Go Mobile, Go Mobile System, Go Mobile System Bundle HP Engage Go 10 Mobile System, Fixed Mount, Tilt Mount HP Engage One 141, Basic I/O Connectivity Base, Retail Advanced I/O Connectivity Base, Top Mount Customer Facing Display HP MP9 9000 HP Point of Sale System MP9, rp3000, rp5000, rp5700, rp5800 HP RP2 Retail System 2000, 2020, 2030 HP RP3 Retail System 3100 HP RP5 Retail System 5800, 5810 HP RP7 Retail System 7800 HP Workstation Z440 HP Compaq Business Desktop rp5700
Details
Service & Support	Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 5 years Accidental damage coverage
General
Class of Equipment	POS equipment
Full Contract Period	5 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor