Electronic HP Care Pack Next Business Day Advanced Exchange

Availability: In stock
SKU
U50WXE
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When you can't afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You'll get remote technical assistance to help you resolve problems. Then, if needed, we'll ship you a replacement unit within the next business day – along with a prepaid waybill to ship back your defective unit.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Advanced Exchange - Extended service agreement - advance parts replacement (for desktops) - 5 years - shipment - 9x5 - response time: NBD - for Elite t655, t755
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHP Elite t655, t755
Details
Service & Support
  • Extended service agreement - advance parts replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 5 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Technical support - web support - 5 years
General
Class of EquipmentDesktops
Covered ConfigurationsThin client
Full Contract Period5 years
LocationShipment
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedAdvance parts replacement
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