Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention

Availability: In stock
SKU
U18HSE
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for HP 260 G4, 280 G5, 285 G6, 295 G6; Desktop Pro 300 G6; ProDesk 40X G6; ProOne 400 G6
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 200 G3, 200 G4, 205 G4, 205 G8, 260 G3, 285 G3, 290 G2, 290 G3, 290 G4, 295 G6, 295 G8, 34
  • HP Desktop Pro 300 G6, Pro A, Pro A G2, Pro G2
  • HP Pro 240 G9, 260 G9, 280 G9, 290 G9, 400 G9
  • HP ProDesk 400 G2, 400 G4, 400 G5, 400 G6, 400 G7, 405 G4, 405 G8
  • HP ProOne 240 G10, 240 G9, 245 G10, 400 G4, 400 G5, 440 G4, 440 G5, 440 G9
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Product info support - web knowledge base access - 3 years
  • New releases update - 3 years
  • Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
  • Defective media retention - 3 years
General
Class of EquipmentDesktops
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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