Electronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention

Availability: In stock
SKU
U17Y0E
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Next Business Day Active Care Service with Defective Media Retention - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - for ZBook Create G7, Power G7, Studio G7; ZBook Firefly 14 G8, 15 G8; ZBook Fury 15 G7, 17 G7
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP 255 G8 Notebook
  • HP Laptop 15-dy5011ca
  • HP ZBook 16 G10 Mobile Workstation, Create G7 Notebook, Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Power G7 Mobile Workstation, Power G8 Mobile Workstation, Power G9 Mobile Workstation, Studio G10 Mobile Workstation, Studio G7 Mobile Workstation, Studio G8 Mobile Workstation, Studio G9 Mobile Workstation
  • HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G7 Mobile Workstation, 14 G8 Mobile Workstation, 14 G9 Mobile Workstation, 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G9 Mobile Workstation
  • HP ZBook Fury 15 G7 Mobile Workstation, 15 G8 Mobile Workstation, 16 G10 Mobile Workstation, 16 G11 Mobile Workstation, 16 G9 Mobile Workstation, 17 G7 Mobile Workstation, 17 G8 Mobile Workstation
  • HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation, 15 G9 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday
  • Defective media retention - 5 years
General
Class of EquipmentNotebooks
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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