Electronic HP Care Pack Hardware Support With Accidental Damage Protection and Defective Media Retention

Availability: In stock
SKU
U61BKE
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Hardware Support With Accidental Damage Protection and Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 4 years - on-site - 9x5 - for Laptop 15; ZBook Power G10; ZBook Firefly 14 G10; ZBook Fury 16 G11; ZBook Power 15 G10
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Laptop 15-dy5011ca
  • HP ZBook 16 G10 Mobile Workstation, Power G10 A Mobile Workstation, Power G10 Mobile Workstation, Studio G10 Mobile Workstation
  • HP ZBook Firefly 14 G10 A Mobile Workstation, 14 G10 Mobile Workstation, 14 G9 Mobile Workstation, 16 G10 Mobile Workstation
  • HP ZBook Fury 16 G10 Mobile Workstation, 16 G11 Mobile Workstation
  • HP ZBook Power 15 G10 A Mobile Workstation, 15 G10 Mobile Workstation
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 4 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
  • Technical support - remote diagnosis - 4 years - availability: 9 hours a day / Monday-Friday
  • Technical support - web support - 4 years
  • Accidental damage coverage - 4 years
  • Defective media retention - 4 years
General
Class of EquipmentNotebooks
Covered ConfigurationsMobile workstations, excludes external monitor
Full Contract Period4 years
LocationOn-site
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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