Electronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention

Availability: In stock
SKU
U53CME
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Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Active Care Next Business Day Solution Support with Defective Media Retention - Extended service agreement - parts and labor (for desktops) - 3 years - on-site - 9x5 - response time: NBD - for HP Collaboration G6; Elite 600 G9, 805 G8, 80X G9; EliteOne 840 G9, 870 G9; ProOne 600 G6
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Collaboration G6
  • HP Elite 600 G9, 800 G9, 805 G8, 805 G9
  • HP EliteDesk 800 G6
  • HP EliteOne 840 G9, 870 G9
  • HP ProDesk 600 G6
  • HP ProOne 600 G6
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 3 years
  • Technical support - remote firmware update - 3 years
  • Product info support - web knowledge base access - 3 years
  • Defective media retention - 3 years
General
Class of EquipmentDesktops
Full Contract Period3 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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