Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention
Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Electronic HP Care Pack Active Care Next Business Day Hardware support with Defective Media Retention - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 1040 G10 Notebook, 1040 G9 Notebook; EliteBook x360 |
| Manufacturer | HP, Inc. |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HP |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
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| Details | |
| Service & Support |
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| General | |
| Class of Equipment | Notebooks |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor (for notebooks)
- 5 years
- on-site
- 9x5
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