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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage

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SKU

U23C4E

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Details

Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended service agreement - parts and labor (for 3/3/x warranty) - 3 years - on-site - 9x5 - response time: NBD - for EliteBook 735 G6, 745 G6, 830 G8, 83X G7, 840 G8, 84X G7, 850 G8, 85X G7; EliteBook x360
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP Elite x360 830 G10 Notebook, 830 G9 Notebook HP EliteBook 650 G9 Notebook, 735 G5 Notebook, 735 G6 Notebook, 745 G5 Notebook, 745 G6 Notebook, 755 G5 Notebook, 830 G10 Notebook, 830 G5 Notebook, 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook, 830 G9 Notebook, 835 G10 Notebook, 835 G7 Notebook, 835 G8 Notebook, 835 G9 Notebook, 840 Aero G8 Notebook, 840 G10 Notebook, 840 G5 Notebook, 840 G6 Notebook, 840 G7 Notebook, 840 G8 Notebook, 840 G9 Notebook, 845 G10 Notebook, 845 G7 Notebook, 845 G8 Notebook, 845 G9 Notebook, 850 G5 Notebook, 850 G6 Notebook, 850 G7 Notebook, 850 G8 Notebook, 855 G7 Notebook, 855 G8 Notebook, 860 G10 Notebook, 860 G11 Notebook, 860 G9 Notebook, 865 G10 Notebook, 865 G9 Notebook HP EliteBook x360 830 G6 Notebook, 830 G7 Notebook, 830 G8 Notebook
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 3 years New releases update - 3 years Accidental damage coverage - 3 years Defective media retention - 3 years
General
Class of Equipment	Notebooks
Covered Configurations	3/3/x warranty
Full Contract Period	3 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor

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