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Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage

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SKU

U23CCE

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Details

Limit interruptions with remote support and convenient onsite repairs-all thanks to AI-powered predictive issue detection, alerts and automation.

Specifications

General Information
Category	Technical support or help desk services
Description	Electronic HP Care Pack Active Care Next Business Day Hardware Support with Accidental Damage Protection, Defective Media Retention and Travel Coverage - Extended service agreement - parts and labor (for 3/3/x warranty) - 4 years - on-site - 9x5 - response time: NBD - for ProBook 630 G8, 640 G4, 640 G5, 640 G8, 645 G4, 650 G4, 650 G5, 650 G8
Manufacturer	HP, Inc.
UNSPSC	81111811
Main Specifications
Header / Brand	HP
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP EliteBook 630 G10 Notebook, 630 G9 Notebook, 640 G10 Notebook, 640 G9 Notebook, 645 G10 Notebook, 645 G9 Notebook, 650 G10 Notebook, 650 G9 Notebook, 655 G10 Notebook, 655 G9 Notebook, 665 G11 Notebook HP ProBook 650 G4 Notebook, 650 G5 Notebook
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday Technical support - remote diagnosis - 4 years Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - 5 years New releases update - 4 years Accidental damage coverage - 4 years Defective media retention - 4 years
General
Class of Equipment	Notebooks
Covered Configurations	3/3/x warranty
Full Contract Period	4 years
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor

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