DS Doc Scanner 2500 Duplex Advanced | 5-Day 8-Hour Support — US-1417344-01-ADV

Keep duplex document capture on track with Advanced support for the DS Doc Scanner 2500. Designed for organizations that rely on weekday scanning, this service provides 5 days per week, 8 hours per day coverage to help resolve scanner issues within standard business operations. When scanning is tied to intake, indexing, or records processing, even short interruptions can slow downstream work. This plan gives teams a clear support structure for the DS Doc Scanner 2500 Duplex, helping maintain throughput and reduce the burden on internal IT staff when hardware-related problems arise. Advanced coverage is a strong fit for environments that need more responsive service planning than basic support, while still keeping the contract aligned to business-hour usage. It supports predictable operations, clearer escalation, and a more controlled lifecycle for a scanner that sits at the center of daily document workflows. Ideal For Support weekday duplex scanning in shared service centers Cover document intake stations in mailrooms and reception areas Maintain scanning availability for records digitization teams Provide structured support for office-based capture workflows Why This Product 1 Advanced support tier for a higher-touch service posture 2 5-day, 8-hour coverage aligned to weekday scanning operations 3 Built for duplex document capture environments 4 Vendor-backed support to reduce internal IT workload