Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.





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| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Dell Upgrade from 3Y Next Business Day to 5Y ProSupport Plus - Extended service agreement - parts and labor - 5 years - on-site - 10x5 - response time: NBD - DISTI - for Pro Max 14 MC14255, 14 Premium MA14250, 16 MC16255, 16 Premium MA16250 |
| Manufacturer | Dell |
| MSRP | $1,889.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Dell |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | Dell Pro Max 14 MC14255, 14 Premium MA14250, 16 MC16255, 16 Premium MA16250 |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Pricing Type | DISTI |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Service Included | Parts and labor |
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