Dell Upgrade from 3Y Next Business Day to 4Y ProSupport
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects. Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.





- ProSupport Suite Video:
- Phoenix Union High School District customer video:
- AVK Holding Customer Video:
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Dell Upgrade from 3Y Next Business Day to 4Y ProSupport - Extended service agreement - parts and labor - 4 years - on-site - 10x5 - response time: NBD |
| Manufacturer | Dell |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Dell |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 4 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 10 hours a day / 5 days a week |
| Service Included | Parts and labor |
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