Dell Upgrade from 1Y Next Business Day to 5Y ProSupport

Availability: In stock
SKU
710-7205
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Dell ProSupport Essentials for PCs is part of the ProSupport Suite for PCs delivering business-class support that keeps your client devices running smoothly, without the complexity of a fully customized service. Built on Dell's proven ProSupport capabilities, it gives organizations a simple, cost-effective way to upgrade from basic warranty to 24x7 expert help, faster response, and more predictable outcomes for their PC fleet. With ProSupport Essentials, IT gains a dependable safety net for hardware and common software issues, while users get the confidence that when something goes wrong, Dell is ready to respond quickly and efficiently. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
General Information
CategoryTechnical support or help desk services
DescriptionDell Upgrade from 1Y Next Business Day to 5Y ProSupport - Extended service agreement - parts and labor - 5 years - on-site - 10x5 - response time: NBD - DISTI - for PowerEdge R260, R360, R450, R550, R660xs, R6615, T160, T360, T560
ManufacturerDell
MSRP$1,976.47
UNSPSC81111811
Main Specifications
Header / BrandDell
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForDell PowerEdge R260, R360, R450, R550, R660xs, R6615, T160, T360, T560
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
General
Full Contract Period5 years
LocationOn-site
Pricing TypeDISTI
Response TimeNext business day
Service Availability10 hours a day / 5 days a week
Service IncludedParts and labor
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