Dell ProSupport 3Y to ProSupport Plus Upgrade 716-2704 — 3 Years | ProSupport, Warranty — 716-2704

Upgrade an existing 3-year ProSupport contract to 3 years of ProSupport Plus to secure advanced case escalation, expanded repair options, and access to Dell-authorized service for covered systems. Designed for infrastructure teams that require elevated support SLAs and repair breadth without replacing hardware. Extend coverage with a 3-year ProSupport Plus term using MPN 716-2704 Improve incident priority with ProSupport Plus via advanced case escalation Reduce resolution risk with expanded repair options using Dell-authorized service Align lifecycle coverage with business SLAs via a direct contract upgrade Simplify vendor escalation with consolidated case handling using ProSupport Plus Preserve warranty continuity with this upgrade via existing ProSupport entitlement Validate asset eligibility with vendor contract mapping using MPN 716-2704 Key Features Support level: ProSupport Plus Coverage duration: 3 years MPN: 716-2704 Vendor: Dell Technologies Product type: Warranty upgrade Eligibility: existing 3-year ProSupport contract required FAQ What does this upgrade change about my support? This upgrade converts an existing 3-year ProSupport entitlement to ProSupport Plus for the same 3-year coverage window, delivering elevated case handling and expanded repair options under Dell’s ProSupport Plus terms. Can I apply this upgrade to any Dell system? Eligibility requires an active 3-year ProSupport contract for the target asset. A5 IT can validate asset eligibility and coordinate Dell’s contract-change process prior to purchase. When does coverage begin after purchase? Coverage effective date follows Dell’s contract-amendment process and the original ProSupport term. A5 IT will confirm the effective start date when validating the upgrade against your asset inventory. Is on-site repair included with ProSupport Plus? ProSupport Plus includes broader repair options managed by Dell; the exact repair method depends on the asset and Dell’s service policy. A5 IT will help map repair options for your affected systems.