Dell 3Y ProSupport to 5Y ProSupport Plus Disti | On-Site Service — 713-0346

Protect uptime with on-site maintenance designed for hardware environments that cannot afford long delays. This service combines parts replacement and labor support with next-business-day response, helping IT teams restore affected systems without the friction of depot handling or extended outage windows. A 4-year service duration gives procurement and operations teams a defined support horizon, making it easier to plan lifecycle coverage and align service costs with asset value. On-site delivery keeps the work where the system lives, which matters when speed, access, and continuity are more important than shipping equipment away for repair. For infrastructure teams managing business-critical devices, the value is in the response model: parts and labor are covered, and the service is structured for physical hardware maintenance. That means fewer handoffs, less uncertainty, and a support path built around keeping production equipment available. It is a practical fit when service quality, response timing, and operational predictability justify a higher-tier support contract. Ideal For Support business-critical hardware that must stay in service with minimal interruption Maintain deployed systems that require on-site repair and replacement parts Standardize support coverage across assets with a fixed multi-year service term Reduce operational disruption for equipment that cannot be shipped to a depot Why This Product 1 On-site support avoids depot shipping delays 2 Parts and labor coverage reduces repair friction 3 Next-business-day response improves recovery timing 4 4-year term supports longer asset planning