Cisco CX Level 2 SW Sub DNA Premier Addon T | On-Site 4-Year Support — CON-L2SWT-C1AA1931

Protect Cisco DNA software investments with a service plan built for operational continuity. CX LEVEL 2 SW SUB DNA PREMIER ADDON T delivers 24 x 7 on-site support over a 4-year term, giving IT teams a direct path to repair and parts replacement when incidents affect service availability. For infrastructure teams, the value is speed and accountability. On-site delivery reduces the delay of remote-only troubleshooting when hardware-adjacent issues require hands-on intervention. Parts replacement helps restore function faster and supports predictable maintenance planning across distributed environments. This service is suited to organizations that depend on stable network operations and need a support model aligned to business hours, after-hours incidents, and multi-site response requirements. It is a practical choice when downtime carries real cost and the support contract must justify itself through faster resolution and lower operational friction. Ideal For Supporting Cisco DNA software deployments that require extended service coverage Maintaining network operations across sites where on-site response is preferred Reducing recovery time after incidents that require repair or replacement Extending support coverage for environments with strict uptime expectations Why This Product 1 On-site support instead of remote-only assistance 2 4-year term for longer coverage planning 3 Includes repair and parts replacement 4 Built for Cisco DNA software environments