Cisco CX Level 2 8x5 NBD C9300 24-Port PoE Support | Catalyst 9300, NBD, TAC — CON-L2NBD-C9324P1A

Sustain production access networks running Cisco Catalyst 9300 24-Port PoE hardware with Level 2 CX support and next-business-day response. This engagement combines Cisco TAC Level 2 engineering for advanced troubleshooting, configuration guidance and software issue analysis with onsite NBD hardware response where applicable. The service matches the operational cadence of 8x5 support windows while preserving your change-control discipline and compliance posture. Engineers provide targeted remediation for IOS XE issues, PoE power negotiation, stacking and uplink resiliency—shortening incident lifecycle and restoring port-level services quickly. Choose this contract when predictable field response and vendor-backed escalation are required to justify the premium over self-managed maintenance. Documentation handoffs and incident summaries make forensic timelines audit-ready and simplify procurement renewals. Ideal For Support for campus access-layer Catalyst 9300 PoE deployments powering IP phones and APs Vendor-backed incident response for tightly scheduled maintenance windows Reducing MTTR for PoE-related outages in multi-floor office sites Compliance-ready support and documentation for enterprise procurement Why This Product 1 Provides vendor-backed NBD onsite response vs. vendor phone-only plans 2 Includes TAC Level 2 escalation versus basic break-fix alternatives 3 Targets PoE-specific diagnostics and stacking issues absent in generic plans 4 Delivers incident documentation for procurement and compliance audits