Cisco CX Level 2 8x5xNBD DNA Center Appliance Gen 3 32 | Enterprise — CON-L2NBD-DN3HBAPL

Keep your network management platform available when the operations team depends on it. Cisco CX Level 2 8x5xNBD for Cisco DNA Center Appliance (Gen 3) 32 provides business-hours support with next-business-day hardware replacement, giving IT teams a clear path to restore service after a covered failure. This service tier is suited to environments running Cisco DNA Center as a core operations platform for visibility, policy, and automation. When the appliance is unavailable, the impact can extend beyond a single device and affect provisioning, assurance workflows, and day-to-day network operations. Level 2 support helps shorten that window by pairing technical assistance with replacement logistics designed for faster recovery. For organizations that rely on DNA Center to coordinate enterprise network activity, this support plan helps protect the platform behind the platform. It is a disciplined way to preserve operational continuity, reduce recovery uncertainty, and align support coverage with the value of the appliance in production. Ideal For Enterprise network operations centers running Cisco DNA Center as a control platform Campus environments that depend on DNA Center for assurance and automation Production deployments where appliance downtime affects multiple network workflows IT teams standardizing support coverage for Gen 3 DNA Center infrastructure Why This Product 1 Higher-touch support than Level 1 service 2 Business-hours coverage with next-business-day replacement 3 Matched to Cisco DNA Center Appliance Gen 3 32 4 Designed for mission-critical network operations platforms