Cisco Catalyst 3850 CX Level 2 8x5xNBD Support | Enterprise Service — CON-L2NBD-WS850XSE

Protect Cisco Catalyst 3850 deployments with Level 2 support built for operational continuity. This 8x5xNBD service gives IT teams a defined support path for troubleshooting and issue escalation, helping reduce time spent chasing vendor responses when network stability matters most. For organizations running campus access, distribution, or edge switching on Catalyst 3850 hardware, service quality matters as much as the platform itself. This support offering is suited to teams that need predictable coverage during business hours and next-business-day response for incidents that can affect users, applications, and connected infrastructure. It is a practical fit for environments where network interruptions carry real cost: branch offices, enterprise campuses, and shared services that depend on consistent switching performance. By pairing Cisco expertise with a structured response model, this service helps teams keep attention on operations instead of ad hoc recovery. Ideal For Supporting enterprise campus switching environments Covering branch office Catalyst 3850 installations Maintaining business-hour support for access-layer networks Backing production network operations with vendor escalation Why This Product 1 Business-hour coverage instead of 24x7 service 2 Next-business-day response for planned support economics 3 Level 2 assistance for faster technical escalation 4 Built specifically for Cisco Catalyst 3850 environments