CX LEVEL 1 SW C9300 DNA ESSENTIAL Cisco — 3 Year, 9x5 NBD Exchange | Support, Service Depot — CON-L1SWX-93XE24MY
Preserve switch uptime and simplify lifecycle management with the Cisco CX LEVEL 1 SW C9300 DNA ESSENTIAL service. This service package provides 3 Year coverage with 9 x 5 Next Business Day replacement from a service depot and includes remote diagnosis, phone support, and access to web knowledge bases and new releases updates. Designed for Catalyst 9300-class deployments running DNAC-essential software, the offering accelerates fault resolution through exchange replacement and lowers operational overhead by consolidating incident handling through a single support channel. Response and replacement terms are purpose-built for production-edge and distribution-layer switches where predictable, rapid hardware replacement and timely software guidance matter. Choose this service to reduce mean time to resolution and free internal teams to focus on architecture and optimization rather than break/fix logistics. Ideal For Protect campus and branch Catalyst 9300 switch stacks with depot exchange Supplement internal NOC with vendor remote diagnostics and phone escalation Maintain predictable replacement SLAs for distribution-layer switches Ensure timely software update access for DNA Essentials licensed devices Why This Product 1 3 Year 9 x 5 NBD exchange provides predictable hardware replacement SLA 2 Includes remote diagnosis and phone support to reduce internal troubleshooting load 3 Service Depot exchange minimizes on-site technician dispatch costs 4 Adds new-releases update access and web knowledge base for proactive maintenance
- Service duration: 3 Year
- Coverage window: 9 x 5 Next Business Day
- Response: Next Business Day - Replacement
- Service location: Service Depot
- Support types: Remote diagnosis, Phone support, Web knowledge base access
- Service main type: Exchange (physical and electronic)
- Manufacturer: Hewlett Packard Enterprise (as Etilize metadata)
- Mpn: CON-L1SWX-93XE24MY
- Vendor: Cisco
- Category: software-services/professional-services
- Product Name: CX LEVEL 1 SW C9300 DNA ESSENTIAL
- Provided Support: Remote diagnosis; phone support; replacement; web knowledge base access; new releases update
- Service Main Type: Exchange
- Service Response Time: Next Business Day - Replacement
- Service Type: Maintenance and exchange service
- Remote Onsite: Service Depot (exchange) with remote diagnosis and phone support
- Duration Hours: Contact vendor for exact hours
- Service Duration: 3 Year
- Service Location: Service Depot
- Service Description: 9 x 5 Next Business Day exchange at service depot; remote diagnosis, phone support, web knowledge base access, and new releases updates
- Key Feature 1: Service duration: 3 Year
- Key Feature 2: Coverage window: 9 x 5 Next Business Day
- Key Feature 3: Response: Next Business Day - Replacement
- Key Feature 4: Service location: Service Depot
- Key Feature 5: Support types: Remote diagnosis, Phone support, Web knowledge base access
- Key Feature 6: Service main type: Exchange (physical and electronic)
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