CX LEVEL 1 8X7NCD Catalyst 9163E AP Cisco | Professional Services — CON-L1NCD-CW9163EB

Keep wireless support predictable with a service offering built around the Catalyst 9163E access point environment. CX LEVEL 1 8X7NCD CATALYST 9163E AP(W6E, TRI-BAND 2X2,OUTD is positioned for organizations that want structured service coverage rather than ad hoc troubleshooting when network operations need attention. For infrastructure teams, the value is in reducing uncertainty. Level 1 support gives procurement and operations a defined service layer for planning, budgeting, and escalation handling. That matters when access point availability affects user experience across offices, campuses, or distributed sites. This service is a fit for teams that already know the hardware standard they want to protect and need a support path that matches it. Instead of buying generic coverage, this package aligns service scope to a specific Catalyst AP deployment, helping maintain continuity across the wireless edge and simplifying vendor management. Ideal For Support outdoor wireless access point deployments Maintain coverage for campus network refresh projects Standardize service for distributed enterprise sites Provide a defined support tier for procurement planning Why This Product 1 Tied to a specific Catalyst 9163E AP deployment instead of generic coverage 2 Provides Level 1 support for clearer escalation planning 3 Uses an 8x7 service window for predictable operational coverage 4 Fits enterprise wireless environments that need vendor-aligned support