CX Level 1 8x5xNBD Cyber Vision Center Appliance M6N | Cisco — CON-L1NBD-CVCNTRM

Keep Cyber Vision Center appliance environments supported with a service plan designed for operational continuity. This 1-year 8x5xNBD coverage provides on-site support with parts and labor, giving infrastructure teams a defined path to recovery when hardware issues interrupt service. For security and monitoring platforms, response time matters. A next-business-day model helps align support expectations with business operations, while on-site delivery reduces the burden on internal teams that would otherwise need to source parts, coordinate repairs, and manage escalation on their own. The result is a cleaner support model for appliances that sit close to critical network visibility and control functions. This service is a strong fit for organizations that want vendor-backed maintenance without overcommitting to oversized support bundles. It offers the practical coverage needed to keep appliance-based deployments stable, with predictable service duration and a clear parts-and-labor structure. Ideal For Supporting Cyber Vision Center appliance deployments in enterprise security operations Maintaining on-premises monitoring infrastructure that needs defined recovery windows Reducing downtime exposure for appliance-based visibility and control platforms Standardizing vendor support across security appliances at multiple sites Why This Product 1 Provides on-site repair support rather than remote-only assistance 2 Includes parts and labor to simplify incident resolution 3 Uses 8x5 coverage for business-hour support alignment 4 Targets Cyber Vision Center appliance deployments specifically