Cisco CX Level 1 8x5xNBD for Catalyst 9300 48-Port mGig | Support — CON-L1NBD-C90300X4

Keep critical access switching covered with Cisco CX Level 1 support for the Catalyst 9300 48-port mGig UPoE+ platform. This service is designed for teams that need predictable response windows, vendor-backed case handling, and a clear path to resolution when network issues threaten user access. With 8x5xNBD coverage, you get support aligned to standard business hours and next-business-day response for eligible incidents. That matters when the switch stack sits at the edge of campus access, powering phones, wireless, endpoints, and downstream devices that cannot afford extended troubleshooting cycles. CX Level 1 support adds a practical layer of assurance for infrastructure teams managing production networks at scale. It helps shorten time to engage Cisco resources, reduce internal triage burden, and preserve operational momentum when a fault appears on a critical access switch. For organizations standardizing on Catalyst 9300, this support offering is a smart way to protect the investment already made in the platform. It is especially valuable where uptime, response discipline, and vendor accountability matter more than generic break-fix coverage. Ideal For Campus access switching support for Catalyst 9300 deployments Business-hours coverage for enterprise network operations teams Support planning for wired access layers powering phones and endpoints Vendor escalation coverage for production switch incidents Why This Product 1 Provides vendor-backed support for Catalyst 9300 access switching 2 Uses 8x5xNBD coverage instead of generic break-fix assistance 3 Fits enterprise campus networks that need predictable response windows 4 Supports the 48-port mGig UPoE+ platform specifically