Cisco Catalyst 3850 48-Port Full PoE Support | 24x7x4 On-Site Maintenance — CON-L14OS-WSC388FE

Maintain uptime where it matters most with 24x7x4 on-site support for Cisco Catalyst 3850 48-port full PoE environments. This service is designed for access-layer switches carrying voice, wireless, security, and endpoint power loads that cannot tolerate extended downtime. When a switch failure affects users, phones, or powered devices, the difference between a four-hour response and a slower service model is operational continuity. This support package combines parts replacement, repair, and phone support under a parts-and-labor service structure. That matters for teams managing dense PoE access layers, where a failed component can affect multiple downstream systems at once. On-site delivery reduces the burden on internal staff and shortens the path from incident to restoration. For enterprises standardizing on Catalyst 3850 infrastructure, this service provides a clear maintenance path with 24x7 availability and a defined four-hour response target. It is a strong fit for organizations that value predictable recovery, direct vendor support, and less exposure to unplanned access-layer outages. Ideal For Supporting a campus access switch powering phones and wireless access points Maintaining a Cisco Catalyst 3850 in a 24x7 operations environment Reducing downtime for a distribution-floor network switch Covering a PoE access layer where endpoint power and connectivity are critical Why This Product 1 24x7x4 on-site response versus next-business-day support 2 Parts replacement and repair versus limited break-fix coverage 3 Built for 48-port full PoE access layers 4 Includes phone support for faster incident triage