Cisco CX Level 1 24x7x4 Catalyst 9300 48-Port Data Only Network | Enterprise Support — CON-L14HR-C930048E

Maintain uptime on your Catalyst 9300 access layer with Cisco CX Level 1 24x7x4 support for 48-port data-only network deployments. This service is built for organizations that cannot afford slow escalation or uncertain coverage when switching issues affect users, applications, or site connectivity. With around-the-clock access and a four-hour response target, this support level helps reduce the operational risk that comes with relying on a single access switch tier. It is a practical fit for enterprise environments where network availability directly affects productivity, authentication, voice, and application access. For procurement teams, the value is straightforward: you are not buying generic break-fix coverage. You are securing a defined Cisco service level aligned to a specific Catalyst 9300 configuration, which helps standardize support across the installed base and simplifies renewal planning. For infrastructure teams, it means faster path-to-resolution and less time spent coordinating vendor engagement during incidents. Choose this service when the switch is too important for basic business-hours support, but the environment does not require a broader managed services package. It gives you the response discipline and vendor accountability expected in enterprise network operations. Ideal For Supporting campus access switches that carry user and application traffic Covering standardized Catalyst 9300 deployments across branch or headquarters sites Maintaining service continuity for data-only switching infrastructure Reducing response delays for network incidents outside business hours Why This Product 1 24x7x4 coverage versus business-hours-only support 2 Cisco-backed service versus third-party break-fix coverage 3 Defined response target versus best-effort assistance 4 Built for Catalyst 9300 48-port data-only deployments