COHESITY KROLL ONTRK PWRCTL 3YR AD E-LTU | VMware Support, 24x7 — R9E98AAE

Keep critical environments supported with a 3-year VMware Support and Subscription Production service package for Cohesity Kroll Ontrk PowerCtl. Built for teams that cannot afford slow escalation paths, this electronic service delivers 24x7 technical coverage with emergency telephone support and a 30-minute response target for urgent incidents. For infrastructure leaders, the value is not just access to support — it is faster containment when production is at risk. Electronic service delivery simplifies administration, while the defined response window helps teams align support expectations with operational requirements. That matters when the cost of downtime is measured in business disruption, not just IT effort. This service is designed for organizations that want dependable vendor-backed coverage over a full 3-year term. It helps protect the investment already made in the platform by extending access to technical assistance and subscription support under a clear service model. For environments where uptime, escalation speed, and vendor accountability matter, this package provides the support structure procurement and operations teams expect. Ideal For Supporting production Cohesity Kroll Ontrk PowerCtl deployments that require rapid vendor escalation Covering enterprise environments that need 24x7 technical assistance for critical incidents Maintaining support continuity across a 3-year operational planning cycle Providing electronic support coverage for distributed infrastructure teams Why This Product 1 Includes 24x7 emergency telephone support 2 Defines a 30-minute response target for urgent incidents 3 Covers a full 3-year service term 4 Delivered as an electronic technical support service