Cisco Catalyst 9800-40 Wireless Controller 24x7x4 Support | On-site — CON-NCDP-C98004KA

Protect the wireless core that keeps users connected. This Cisco service package is designed for the Catalyst 9800-40 wireless controller and provides 24x7x4 on-site coverage with parts replacement, phone support, and repair. For teams running enterprise WLANs, the difference is measured in how quickly service is restored when the controller becomes a dependency. Wireless controllers sit at the center of authentication, roaming, and access continuity. When they fail, the impact spreads quickly across users, devices, and applications. This coverage helps reduce recovery time with a defined 4-hour response commitment and parts-and-labor service characteristics, giving infrastructure teams a more controlled path through incidents. Choose this service when uptime matters more than reactive support. It is a strong fit for organizations that need predictable maintenance coverage for a production wireless environment and want to keep recovery aligned to the operational importance of the controller. Ideal For Supporting enterprise WLAN controllers that serve offices, campuses, or warehouses Maintaining wireless infrastructure where controller downtime disrupts authentication and roaming Covering production network rooms that require on-site service response Protecting controller hardware in environments with strict recovery-time expectations Why This Product 1 On-site repair support is better suited to controller outages than remote-only plans 2 24x7x4 coverage helps shorten wireless recovery windows 3 Parts and labor support reduces coordination overhead during incidents 4 Cisco service aligns with production WLAN dependency