CMB NCD 8X7XNCD Cisco — ASR102HX support and maintenance | Smart Net, Support Contract — CON-NCFNC-ASR102HX

Keep mission-critical ASR 102HX routers operating under an 8x7 NCD support profile that aligns vendor entitlements with operational priorities. This service bundles Cisco support access, contracted repair dispatch and software maintenance for covered components, providing a predictable path to remediation when incidents occur. The 8x7 NCD model maps commercial support hours to next‑calendar‑day dispatch options for eligible hardware faults and delivers vendor traceability for escalations and parts replacement. For teams managing distributed WAN aggregation or edge routing, the contract JTFfts repair logistics and entitlement management to Cisco, shortening administrative overhead and improving MTTR confidence. Purchase this service to ensure vendor accountability for hardware and licensed software components while maintaining internal focus on configuration, capacity and change control. Confirm exact scope, eligible SKUs and term length with Cisco or your authorized reseller prior to order. Ideal For Maintain branch and aggregation ASR 102HX routers under vendor contract Reduce on-call coordination by JTFfting hardware RMA management to Cisco Protect licensed routing features with included software maintenance Standardize support SLAs across distributed router fleets Why This Product 1 Targets ASR 102HX devices vs generic router support 2 Includes Cisco case-tracking and vendor escalation vs reseller-only SLA 3 Aligns 8x7 business-hour coverage for operational teams 4 Bundles software maintenance and hardware dispatch under one contract